We want you to be confident! You can:

1. Watch our TikTok Live: Join our daily streams to see the texture under natural light.
2. Check the Live Video Section: Scroll down on our homepage to see our latest "Live Clips."
3. WhatsApp Us: Message us for a real-time photo or video of the specific bundle you are interested in.

We only sell 100% Virgin Human Hair. No fiber, no animal hair, no chemical fillers. You can wash it, dye it, and heat-style it just like your own. It’s an investment that lasts for years, not weeks.

Yes! At Rich Coco, we love to pamper our queens.

• Wigs: Every wig comes with a high-quality Wig Cap.
• Clip-ins: We include extra Clips for your convenience.
• Other Products: All other orders come with a pair of Lush Eyelashes as a thank-you gift.
• Note: Gifts are subject to availability and may vary by season.

Yes! When your total spend reaches a certain amount, you will automatically be upgraded to our Rich Coco VIP Member. As a VIP, you will enjoy:

1. Exclusive Discounts on all future orders.
2. Early Access to new collections.
3. Special Birthday Gifts.
   Message our WhatsApp team to check your current spend and see how close you are to becoming a VIP!

The Middle Eastern sun can be dry. We recommend washing your Rich Coco hair with sulfate-free shampoo and using a deep-conditioning mask once a week. Apply a light hair oil to the ends to lock in moisture and keep that luxury "healthy glow" even in high temperatures.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes! We love partnering with pro stylists and luxury salons in the region. If you are looking for bulk hair or long-term cooperation, please contact our Wholesale Team via WhatsApp with your business details. We offer tiered pricing for bulk orders.

Your satisfaction is our priority. We accept returns/exchanges within 14 days of delivery, provided the hair is in its original, unused condition with the security seal intact. For hygiene reasons, hair that has been worn or washed cannot be returned. Please contact our support team before sending anything back.

You can contact us through our contact page! We will be happy to assist you.